Privacy Policy

Privacy Policy

www.louisajewell.com

Effective date: May 18, 2018

Positive Matters (“us”, “we”, or “our”) operates the www.louisajewell.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.louisajewell.com

Definitions

Service

Service is the www.louisajewell.com website operated by Positive Matters

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

We Never Share our Email List with Any Other Organizations

We never rent, share or sell our email list for any reason. We deeply value our relationship with you.  Your information is safe with us.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Sharing on Public Blog Comments

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any of www.louisajewell.com blogs by commenting, this information may be collected and used by others. We encourage you not to ever share your email address or any other private information publicly when commenting.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Positive Matters uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Positive Matters legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Positive Matters may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

Positive Matters will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Positive Matters will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Positive Matters will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Positive Matters may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Positive Matters may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Positive Matters
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals Under California Online Privacy Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Positive Matters aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Positive Matters relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

PayPal or Braintree

Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

Square

Their Privacy Policy can be viewed at https://squareup.com/legal/privacy-no-account

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: louisa@louisajewell.com
  • By phone number: 4165598930

What Others Are Saying...

The workshop is very dynamic and time flies. It definitely gave me more consciousness of what I think, I feel, do and how I can do a much better job. The content is powerful and so are the exercises and resources provided. I do think that this is the first step to a happier, fulfilling life. I would love to take more workshops about this subject. Thank you Louisa so much for this opportunity. I had the best 6 weeks.

Brenda Bojorquez

Senior Manager – Scotiabank

I love your video blogs and your recent talk to entrepreneurs you have a way of distilling the science into real actionable interventions. Also the talk you did re contingent self esteem was a Wow and my clients have really benefitted from learning about it. You take the ivory tower to main street. I also really admire your authenticity and use of self. You are an exemplar.”

Phoebe Atkinson

Trainer Educator Practitioner

Thank you very much for taking the time to present to us here at Sterling Hall on Tuesday. I have had numerous teachers, parents, and administrators say what an incredible session it was. All of our brains are brimming with programming and activities we can implement both at home and at school to help our students and children realize their character strengths and use them to help build their resiliency. So, thank you again.

Erica Sprules

Manager – The Sterling Hall School

After spending years studying the roots of confidence, Louisa Jewell offers a toolkit for building and rebuilding it.

Adam Grant

Thank you for a great course! It was a wonderful class – full of useful and thought-provoking information. And, I liked the balance of classroom learning (which I love) and some exercises to apply what we talk about. You are also able to handle all sorts of questions well. I was so curious – I hope I did not bombard you with too many questions as I was loving what we discussed and wanted to learn more! Kudos to you on your continued success with all the work you do. Warm Regards and continued success – it is well-deserved.

Steffi Black

Life/Career Coach & Kindness Advocate for Schools - Steffi Black Coaching

I loved Louisa Jewell’s Flourishing 101 workshop series. I learned so much about happiness, positivity and how to increase both. I have so many new tools to use and am able to refer to them whenever I need to. It’s been extremely useful and I recommend it to anyone!

Kristy S. Simpson

The flourishing 101 course was an eye opener. When you look for the positive around you, guess what you actually find more of the positive. It?s the power of intention. I discovered how I could use my top strengths to create more success in my personal life and career. Sometimes what we are naturally good at we take for granted. This course will change how you interact with others and bring more positivity

Sarah Clark

CPC Health Coach - Sesa Coaching

Thank you again so much for the excellent session! It is so valuable and pertinent and, as I mentioned at the beginning, theoretically grounded and also practical – a rare and wonderful combination.

Valerie Ward

Co-Developer and Owner - Employment Readiness Scale

Thank you again for another great webinar. You and Shannon are both so engaging. It is rare in a webinar to actually feel that we are all in the room together. Somehow you both pull it off with your deep knowledge, warmth and energy. Your sessions offer a lot of value. The content is clear and compelling, and the exercises are highly relevant and immediately useful. I’m really enjoying taking the time to immerse myself in this more fully. I have taken webinar courses from other organizations and they could learn a thing or two from you and Shannon about effective webinars! You are doing important work. Nicely done.

Carolyn Meacher

Innovation Leadership Coach

Louisa has the unique ability to engage a diverse audience with her expertise, humour and engaging style. As our key note speaker she enlightened the audience on the science of happiness and how happiness effects our well-being. The feedback was overwhelmingly positive; guests were inspired and delighted to listen to such a knowledgeable professional about a topic that everyone craves to know more about. I would recommend Louisa as a key note speaker, she is truly one of a kind!

Roz Baker

Project Director, Signature Events

Let me just say WOW, WOW, WOW!!! You are a pleasure and a joy! Everybody loved your presentation, your warmth, kindness, approachability, and collaborative approach! Thank you so much for a phenomenal conference. The afternoon portion was also fantastic and more intimate which was really lovely, and it got all of us to breathe and connect more with one another. I cannot wait until our next opportunity to meet again, it was a very moving and concrete presentation, you are a natural and your delivery is so very genuine!

Annalise Iten

Director Job Search Program

Plain and simply speaking, you were a hit! Your morning keynote address set a meaningful, happy, and upbeat tone for the rest of the conference. Our staff responded to your presentation style and message because it is what we needed to hear and feel at this time. We are a great College, with great staff, and May is the end of a full and active year of classes and programs, successes and challenges. Thank you for helping to make our conference a great success.

Brian Benn, M. Ed.

Associate Director, Organizational Development

Louisa was my instructor for The Flourishing Center’s CAPP (Certificate in Applied Positive Psychology) course held in Toronto Canada. She was excellent in her delivery and included many different approaches to teaching and learning which helped me retain the information better than any other course I have taken. Her enthusiasm and commitment to her work is an inspiration and she is brilliant at what she does. Thank you Louisa for opening up the world to brand new possibilities for me. You are a gem in the world of positive psychology and beyond!!!!

Barbara Santen

Registered Midwife & Relationship Coach

You can’t help but feel better about yourself after spending some time with Louisa. Her energy and enthusiasm is infectious, mix that with her engaging teaching style and you have the ideal learning environment for anyone interested in positive psychology. I have been blessed to learn from Louisa in a classroom and conference setting and I can honestly say that she has changed my life.

Glendale Reyes

Bboy League

Timely and well-written, Jewell helps translate complex research into a book that is understandable, practical, and vital for not just surviving the modern world, but remaking it. Amidst all the competition, demands upon our time, and societal pressure, Jewell provides a clear path forward, not only for you but for girls and women everywhere striving to define success and worth for themselves.

Shawn Achor

NYTimes bestselling author of The Happiness Advantage

#1 NY Times bestselling author, Happy for No Reason and Chicken Soup for the Woman’s Soul

Wire Your Brain for Confidence offers a practical step-by-step guide to achieving goals for anyone who has struggled with self-doubt. Louisa Jewell demystifies the science behind action-oriented confidence and makes it accessible to all. This book will empower you to go for your dreams and live your happiest life.

Marci Shimoff

On our path towards a happier life, there may be no more important journey than the one from self-doubt to self-confidence. In Wire Your Brain for Confidence, Louisa Jewell provides an easy-to-use yet well-researched map that you can use for this important journey.

Tal Ben-Shahar

New York Times bestselling author of Happier

#1 New York Times bestselling author of How Full is Your Bucket?, StrengthsFinder 2.0, Eat Move Sleep & Are You Fully Charged?

Louisa Jewell has written a brilliant book that is steeped in research, filled with novel ideas, and memorable stories. I learned things from this book that I will use for years to come.

Tom Rath

Louisa delivered a fantastic workshop on the topic of personal resilience and learning to embrace failure. Her session was refreshing, entertaining and very pertinent to our work with students.

The strategies she provided are ones we can apply right away. Our time with her simply flew by! I highly recommend Louisa as she is both an expert on and shining example of the power of positive psychology.

Jen Tigno

Manager, Advising & Learning Skills Services, Academic Advising & Career Centre

It would have taken me months of independent study to learn what I have learnt in just six short weeks. The classes were lively, engaging and down to earth. The practical examples and stories made the research come alive.

I especially loved the home happiness boosters turned my A-ha Moments into easy action steps with big impact. Flourishing 101 made a positive impact on my life and has given me powerful resources that I will continue to use daily.

Louisa is as generous as she is knowledgeable. If you want to be happier, don’t miss this chance to learn the secrets of flourishing from a leader in the field of Positive Psychology!

Shirin Khamisa

Career counsellor & Certified ICF Coach – Careers by Design

The Watercooler sessions that you offer have meant the world to me during this most challenging time in our lives. From the coronavirus to the Black Lives Matter movement, to political unrest, this is an unprecedented time in history. I am so thankful for your generosity and your teachings. You truly are a gift! Your sessions have kept me grounded and working towards being resilient, with a new awareness around the importance of well-being in everyday life and in the most trying of times. The tools you share and the way you explain them and then allow us to practice them, has been invaluable. What you’ve taught me, I’ve passed along to friends and family and in turn, helped them too. So your teachings are multiplied and touch more people than you know! A heartfelt thank you to you, Louisa!

Diane Pincus

I had long struggled with my lack of motivation and my fear of the world. I didn’t have enough confidence in myself to start conversations with strangers or to try new things. I was unhappy with the small and empty way I was living my life and I wanted to make a change, but I didn’t know how or if I could. I found the answers I was looking for in this course.

It opened my eyes to the traps I was falling into and it gave me the knowledge and more importantly, the strategies I needed to overcome them. Once I started to apply some of those strategies and to do the exercises, I started to have a more positive outlook. With that new attitude, I embraced the findings and philosophies the workshop presented and gained the courage I needed to grow into a more productive and resilient person. Now I feel more in control of my life and hopeful for my future. Friends and family have told me I’m lighter and more confident. I have mended bad relationships and accomplished long-term goals. I feel like I’ve finally left my state of arrested development behind and entered adulthood. I owe that to Louisa and Flourishing 101.

Collette Johns

The Resilience for High Performance seminar delivered by Louisa Jewell to our sales and services teams at Patient News was interesting, entertaining and highly effective. Louisa clearly has full command of the subject. She delivered the content, true to the theme of her book, with total confidence, wit and rigor. Leading up to the session, Louisa took the time to really get to know our company, team and objectives and brilliantly structured the afternoon to meet our specific needs. From individual character strength identification to uncovering the 6 pillars of wellness, the content really engaged and I received many overwhelmingly positive comments from session participants. What really resonated were the “actual tools” Louisa introduced to help attendees incorporate the learnings into real practice. I even heard one of our senior sales executives on the phone with a prospective client saying “I work with an amazing organization that really cares about people. We recently had an expert in Positive Phycology here to coach us on how to been more effective, productive and happy. She was fantastic”. I highly recommend Louisa Jewell to any organization wanting to enhance the performance and interconnectedness of their teams. The Resilience for High Performance program is for you!

Karen Galley

President, Patient News 

1) I felt that the PD with Louisa Jewell really had an effect on me in a very positive way. I could not stop talking and thinking about her discussions for a week or more after. It had such an impact on me that I spoke to my friends about that PD. I feel that our school needs these kinds of reminders in order to put ourselves on track and keep us conscious about our behaviors. I would love to continue to have her and listen to her and work. The best speaker and the most interesting topic I can remember.

2) I loved this PD session – more than any other previous PD. What made it unique was the universal applicability to all facets of life – family, work & personal. Ultimately, all of us working on personal growth and self-awareness will make us better role models, teachers, friends, parents, staff

Helen Gin

Middle School Principal

Southlake Regional Health Centre

Louisa was asked to present a full day workshop to our leadership group on Building Resiliency.

Louisa’s professionalism,  expertise,  engaging and interactive style, together with a unique sense of humor made the day not only very enjoyable and worthwhile, but very informative.  I had many leaders express gratitude and appreciation for the learnings  Louisa provided. In addition, prior to the workshop Louisa was very accommodating and flexible, working behind the scenes to help make the day productive.  If you are looking to educate staff or leaders on the topic of building resiliency, I  would definitely not hesitate in recommending  using  Louisa as your facilitator.  You will not be disappointed.

Christopher Cecchini

Vice President, Employee Experience and Chief Human Resources Officer